Privacy policy

Last Updated: October 27, 2025

Decoris LLC (trading as “Momentis”, “we,” “us,” or “our”) operates this website and the services associated with it (the “Services”), including our framed artwork subscription program. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our Services.

1. Our Commitment to Privacy

Your privacy and trust are important to us. We do not sell, rent, or trade your personal information. We collect only what is necessary to:

  • Process your orders and subscriptions
  • Deliver your framed artwork
  • Maintain and improve your experience with us

2. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

Information You Provide

  • Contact information (name, email, phone, shipping & billing address)
  • Subscription and account details (chosen plan, artwork preferences, login)
  • Payment information (processed securely through Shopify; we do not store full card numbers)
  • Customer support messages or inquiries

Information Collected Automatically

  • Device and browser data
  • IP address and approximate location
  • Website usage analytics (pages viewed, actions taken)
  • Cookies and similar technologies

Information from Third Parties

  • Payment status confirmations
  • Delivery updates from shipping providers

3. How We Use Personal Information

We use your information to:

  • Process orders, billing, and subscriptions
  • Ship products to your selected address
  • Communicate about deliveries, account changes, and new artwork
  • Respond to customer service requests
  • Improve website performance and user experience
  • Keep our website and transactions secure

We do not use your information for unrelated third-party advertising.

4. Sharing Personal Information

We only share information when necessary for Services:

  • Shopify — website hosting, secure checkout, analytics
  • Payment processors — secure payment handling
  • Shipping carriers — delivery of products
  • Email providers — updates and confirmations

These partners are required to protect your data and use it only for its intended purpose.

We may disclose information if legally required or needed to protect our rights, users, or Services.

5. Cookies & Analytics

Our website uses cookies and analytics tools to:

  • Enable core features (like cart functionality)
  • Improve site performance and reliability

You may disable cookies in your browser, but parts of our website may not function properly.

6. Security

We implement safeguards such as:

  • SSL encryption
  • Secure payment processing
  • Restricted access to customer data

While no system is 100% secure, we work to protect your information as strongly as possible.

7. Data Retention

We retain information only as long as needed to:

  • Fulfill subscriptions and orders
  • Maintain your account
  • Meet legal obligations

Data no longer required is securely deleted.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your information
  • Correct inaccurate information
  • Request that we delete your data
  • Opt out of targeted advertising
  • Manage marketing email preferences

You can request these changes by contacting us anytime.

You may unsubscribe from marketing emails using the link at the bottom of any email.

9. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect children’s data. If a child has provided us data, please contact us and we will delete it promptly.

10. International Data Transfers

Your information may be processed outside your home country. Shopify and our providers use industry-standard protections for such transfers.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or the law. Updates will always appear here with a new “Last Updated” date.

12. Contact Us

If you have any questions regarding your privacy or would like to make a request:

Decoris LLC trading as Momentis
Columbus, Ohio
📧 Email: support@momentisimages.com
🌐 Website: www.momentisimages.com